"Building a Culture of Healthcare Excellence"
Learn the five most powerful Disney philosophies –leadership excellence, people management, quality service, brand loyalty and inspiring creativity. These lessons have been carefully developed by the Disney organization in its never-ending pursuit of excellence. These universal assets of a successful business are the links in Disney’s “Chain of Excellence,” and you’ll learn how these key insights have been applied in the healthcare industry. You’ll hear how, by inspiring leaders and motivating employees, you can enable them to satisfy patients and their families, driving financial results and sustaining years of repeat business. This organizational environment will create transformative patient and employee relationships that consistently exceed expectations and drive a reputation for excellence – and help develop a continued competitive edge for your healthcare organization.
Download the brochure.
Tuesday, June 26, 2012
8am - 5pm
Corporate College East - Super Conference Room
Cost: $395
CRN #: 53430

To register by phone, call: 866-933-5167 or 216-987-3075