"Disney's Approach to Business Excellence"
Participants learn Disney’s proven, world-class approach to cultural management, and its methodology, in five different content areas: Leadership, People Management, Service, Loyalty and Creativity. In these content arenas, Disney Institute programming provides a myriad of possibilities for participants to take back into their own organizations and initiate change. Disney Institute programming is directed at sharing best business practices and then having the participant organization adapt not adopt those strategies for their own operations.
Learn more on tables of 10 available for your company.
Tuesday, March 27, 2012
8am - 5pm
Corporate College East - Super Conference Room
Cost: $395
CRN #: 18446
"Building a Culture of Healthcare Excellence"
Learn the five most powerful Disney philosophies –leadership excellence, people management, quality service, brand loyalty and inspiring creativity. These lessons have been carefully developed by the Disney organization in its never-ending pursuit of excellence. These universal assets of a successful business are the links in Disney’s “Chain of Excellence,” and you’ll learn how these key insights have been applied in the healthcare industry. You’ll hear how, by inspiring leaders and motivating employees, you can enable them to satisfy patients and their families, driving financial results and sustaining years of repeat business. This organizational environment will create transformative patient and employee relationships that consistently exceed expectations and drive a reputation for excellence – and help develop a continued competitive edge for your healthcare organization.
Tuesday, June 26, 2012
8am - 5pm
Corporate College East - Super Conference Room
Cost: $395
CRN #: 53430