Corporate College helps some of the biggest names in Cleveland improve their business. Watch these videos to see how our clients overcame some of their biggest business challenges:
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Developing Future Leaders
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Our solution included:
Needs assessment and development of new skills and knowledge for employees. A multiple channel 3 day classroom experience with pre and post workshop assignments. |
- Increased individual, team, and organizational performance.
- 90% participant agreement the program demonstrated value.
- Improved pre/post test scores.
- Reported behavioral change and increased confidence to demonstrate new skills on the job.
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Enhancing the Fan Experience
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Our solution included:
Needs analysis
Customized Lean Six Sigma
Creating process improvement teams |
- Reduction of maximum fan wait time by 75% while increasing the per capita spending by 11%.
- Reduced risk of on-line ticket purchase problems.
- Eliminated major issues that could lead to dissatisfaction of premium suite fans.
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| Identifying Opportunities to Improve Production by Addressing Staffing Needs |
Our solution included:
Conducting a job analysis study to identify core requirements of several job families, in order to make recommendations for pre-employment assessment, remedial skills training and systematic quality control. |
- A Common understanding of patient experience.
- Standardized execution of patient experience procedures.
- Improved patient experience.
- Improved patient retention and referrals.
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| Establish a Culture of Patient Experience Excellence |
Our solution included:
Defining patient experience excellence, designing an aligned custom learning solution aligned with complete patient experience and measuring the solution’s success. |
- Standardized pre-employment assessment system.
- Remedial training for basic skils in current workforce.
- Increased quality, efficiency and customer satisfaction.
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