Diversity: The New Normal

Diversity encompasses both social and financial issues. This broad range makes diversity one of the most powerful tools an organization has to achieve success. By promoting a climate that embraces diversity, an organization will not only experience enhanced internal relations among employees, but also achieve external success in the form of enhanced productivity and increased revenue; employees who feel valued will be more willing to put forth the effort needed for the company to succeed.

Topics Covered:

• Fundamentals of diversity
• Overview of diversity
• Advantages of diversity
• Identifying differences
• Cultural differences
• Personality styles
• Overcoming barriers to diversity
• Barriers to diversity
• Communicating in a diverse workforce
• Effective communication
• Managing Diversity
• Manage diversity in a workforce

After completing this course, students will know how to:

• Address common misconceptions about diversity, and identify the advantages of a diverse workplace.
• Identify the impact of cultural differences on relationships, and identify personality styles and the influence of your personality on others.
• Identify the barriers to diversity, responses to discrimination, as well as ways to deal with and avoid discrimination.
• Communicate effectively in a diverse workplace and provide effective feedback to others
• Manage a diverse workforce, and develop a diverse workplace while avoiding commonplace pitfalls.

ZHRD

1059