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Sheryl Hunt

Client Liason

216-987-0233

sheryl.hunt@tri-c.edu

 

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Corporate College is proud to serve the Northeast Ohio Community with their professional development and training needs. Choose from a variety of classes to boost your career. 

 

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Customer Service Programs at Corporate College 
Customer Service 

Positive and consistent customer interactions are pivotal to your organization’s success.  At Corporate College, we understand that customers deserve to have their concerns answered during their first interaction, to have access to knowledgeable employees, and to feel like a valued part of your business. 

 

Through a personalized approach, Corporate College will partner with you to create a customer service solution that produces results, and is tied to measurable outcomes.  Our blend of consulting and courseware ensures your customer service initiatives are successful and sustainable.
 

Our Customer Service course offerings include:

    Customer service solutions can address the following:

    • Assessing customer needs through building rapport
    • Reducing call center wait times
    • Addressing difficult customer interactions
    • Managing customer service employees
    • In-bound call center issues
    • Out-bound sales call center issues
 
Corporate College West
25425 Center Ridge Road
Westlake, OH 44145
Phone: 216-987-2800

CCW Map & DirectionsMap & Directions
Corporate College East
4400 Richmond Road
Warrensville Hts., OH 44128
Phone: 216-987-2800

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